CityGrows is no-code workflow automation SaaS for government. We're affordable, remote-ready permitting and licensing.
Los Angeles, CA, USA
One Liner
One Liner
CityGrows is no-code workflow automation SaaS for government. We're affordable, remote-ready permitting and licensing.
What Problem We are Solving
Problem
Most local governments are drowning in forms and paperwork, or using expensive legacy technology to manage their workflows; this creates inefficiency and frustration. Because processes are paper-based the information needed to improve constituent service is buried inside filing cabinets. Cities miss out on revenue when processes are difficult to access.
About Us
About Us
With CityGrows, government employees and constituents use the CityGrows platform to successfully and efficiently complete government operations (permits, licenses, payments and workflows) digitally. We handle collecting information and payments, capturing online signatures, ensuring accurate review and approvals, and provide automatic open data. We’re cloud-based and designed for self-service/ SaaS-style onboarding, so setup happens without coding or the need for IT support. We’re mobile-first and deliver the kind of customer service experience that we’re used to from the private sector. And because we’re replacing the outmoded concept of forms with data-driven processes, we’re able to automatically create more transparency, efficiency, and inspire better performance and compliance.
Venture Highlights
Highlights
We're live with more than 20 governments in multiple states around the country. We won LA's Women Founder's Network Fast Pitch competition, and won global awards in Citi's Technology for Integrity challenge. We won the City of Santa Monica's Hack for LA competition in 2016, and our partner Inyo County was recognized as one of CA's most innovative counties for their work with us.
Business Model
Business Model
CityGrows has built a business model that helps us bring governments onto the platform quickly. With our SaaS-style monthly subscription plans, governments can get started without having to allocate a large budget or complete a lengthy procurement process. We also take a percentage of all payments processed on our platform (permit and license fees) and allow governments to either absorb or pass on those fees to constituents, making the platform accessible to even the smallest governments, and allowing us to scale up revenue over time.
Competitive Advantage
Quote
Our main differentiators are: Onboarding/ Pricing model: Low or no up-front costs and a percentage of payments processed makes us completely scalable and usable by any government, no matter how big or how small.
Network affects: Our platform is designed to encourage governments to copy and improve upon each other's work.
Completely self-service: CityGrows requires no IT support or coding to implement. Design-driven: Our product and business model are built on deep user research.
Users
Total Users
4K
Total Users (Past 30 Days)
500
Daily Active Users
N/A
Monthly Active Users
N/A
Total Paying Users
10
MoM Growth Users
N/A
Organic Traffic %
N/A
Customer Costs
CAC
$1K
LTV
$35K
Churn
0%
Margins
N/A
Go-To Market Strategy
Business Strategy
We have 2 acquisition pathways: Direct sales - outreach to likely users based on size of population, per capita income, and region. Marketing/ organic/ content marketing - Incoming interest from governments nationally and worldwide that move through our self-service setup and launch process.
We are open to meeting up to grab a coffee, or just to chat.
We would really enjoy your feedback and insight into our venture and would be happy to discuss anything that you are currently working on to see if we can be of service!